FAQ for Wi-Fi Users

AWING'S EFFORT TO DELIVER HIGH-QUALITY FREE WI-FI EXPERIENCE TO MILLIONS OF USERS

In the context of increasingly developing technology, a stable Internet connection that provides a smooth experience is an indispensable factor for every business, especially for F&B chains, shopping malls, airports, etc., where there are a large number of customers and frequent consumer behavior.

Encountering Wi-Fi connection issues on your laptop? Read this article to find quick solutions

When connecting to Free Wi-Fi on your laptop using Google Chrome or Coc Coc browser, you may receive a notification that your connection request was not successful. Don't worry, it only takes less than 30 seconds to follow the instructions below and the Wi-Fi will be back right away. (Good news: You only need to do this once, after this, your laptop will automatically display the ads and you can connect successfully as usual).

Error connecting to Wi-Fi on laptop, read this article to fix it

When connecting to Free Wi-Fi on your laptop using Google Chrome or Coc Coc browser, you may receive a notification that the connection has not been successful. Don't worry, it only takes less than 30 seconds to follow the instructions below and the Wi-Fi will be connected immediately. (Good news: You only need to do it once, the next time the laptop will automatically display ads and connect successfully)

Free Wi-Fi disconnected after screen off, read this article now to fix it in just 2 seconds

If you have ever encountered a situation where you are using AWING Wi-Fi, then turn off/lock the screen, when you turn it back on your device loses connection, then 99% of the time it is not due to Wi-Fi error, fix it immediately in the following way.

If you ever encounter a Cookies error when connecting to Free Wi-Fi, don't miss this article.

Cookies feature is disabled on the web browser you are using, which may be the reason why you cannot connect to Free Wi-Fi. Please check again immediately according to the instructions below.

Instructions to fix connection errors on Google Chrome/Coc Coc when Microsoft Edge is not available

In case your laptop does not have Microsoft Edge available, continue using Google Chrome/Coc Coc browser and follow the instructions in the article below.

This article will solve 99% of the errors of encountering a "blank" screen when connecting to Free Wi-Fi

This error can occur with devices using very old operating systems, check now!

Want to use AWING Free Unlimited Wi-Fi, read this article now

You've been using Wi-Fi "well" for a few hours and then the connection is disconnected. It's not that there's a problem with the Wi-Fi, it's just that your session is over and you need to reconnect!

[AWING] Data security when using Wi-Fi Marketing

Is it safe to use Wi-Fi in public places in general, or Wi-Fi Marketing on the AWING platform? A few users are concerned and have asked questions about this issue.

[Laptop] Instructions to reset configuration (takes 30s) of Chrome/Edge/Firefox/CocCoc browser

The latest version of Chrome browsers... when logging into Wi-Fi on AWING network, you need to adjust the configuration a little bit. Please follow the instructions below (it only takes 30 seconds and only once) to continue using the service.

[UPDATE 1/21] Free Wi-Fi names at locations linked to the AWING platform

Check now to make sure you are using 100% genuine Free Wi-Fi.

[UPDATE 5/20] Free Wi-Fi names at locations linked to the AWING platform

Check now to make sure you are using 100% genuine Free Wi-Fi!